Shipping & Delivery

At Sezaf International, we are committed to providing a seamless and transparent shipping experience for our global partners. Our logistics framework is designed to ensure that your high-performance gear reaches its destination safely, efficiently, and on schedule.

1. Order Processing & Production Lead Times

Once your order is finalized and payment is verified, it enters our production and preparation phase.

  • Ready-to-Ship Items: Processed within [X] business days.

  • Custom Manufacturing (OEM/ODM): Lead times for custom orders are specified in your Proforma Invoice and begin once the design mock-ups are approved.

2. Global Shipping Methods

We partner with world-class carriers—including DHL, FedEx, and UPS—as well as specialized air and sea freight forwarders for bulk shipments. Available methods include:

  • Express Shipping: For urgent, time-sensitive deliveries.

  • Standard Air Freight: Our most popular balance of speed and cost.

  • Sea Freight: Economical solutions for high-volume wholesale orders.

3. Estimated Delivery Timelines

Delivery windows vary based on the destination country and the chosen carrier.

  • International Transit: Typically ranges from [X] to [Y] business days.

  • Note: These are estimates. Actual delivery may be influenced by local customs processing, seasonal peak volumes, or regional postal services.

4. Calculation of Shipping Costs

Shipping fees are calculated with precision based on the total weight, cubic dimensions of the consignment, and the final destination. For bulk orders, we provide a detailed shipping quote alongside your order total to ensure full cost transparency before production begins.

5. Customs, Duties, and Taxes

For all international exports, the recipient is responsible for any customs duties, VAT, or import taxes imposed by the destination country. These regulatory charges are not included in our shipping rates and must be settled by the customer upon the shipment’s arrival in the destination territory.

6. Real-Time Tracking

Transparency is key to our logistics. As soon as your consignment is dispatched, we will provide a tracking number and a direct link. You can monitor your shipment’s journey via the carrier’s official website from our facility to your doorstep.

7. Delivery Assistance & Resolutions

In the rare event of a transit delay, damage, or missing item, please contact our Customer Service Team immediately. We maintain active communication with our carriers to investigate and resolve logistics issues, ensuring your satisfaction remains our top priority.